MADISON - If you're behind on your utility bills, you have two weeks to get it resolved or your heat may be turned off.
The state Public Service Commission is reminding people that beginning April 16, utilities can turn off heat for customers who have not paid their bills. Utilities must notify customers before turning off the heat.
The PSC encourages people who are behind on their bills to contact their utility company. Here are the phone numbers for some of the largest utilities in Wisconsin:
- Wisconsin Public Service Corporation: 800-450-7260
- We Energies: 800-842-4565
- Xcel Energy: 800-895-4999
- Alliant Energy: 800-255-4268
- Madison Gas & Electric Company: 608-252-7144
If you have contacted your utility, but could not reach an agreement, you are asked to call PSC consumer affairs at 1-800-225-7729.
The PSC reminds you to be careful is using alternative heat sources if your heat is turned off. Devices such as electric space heaters are not designed to be used as primary heating sources. They can be dangerous if left unattended or around children.
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